Our delivery services for UK customers are provided by myHermes, Parcel Force and UPS couriers:
- Standard (3–4 working days)
Our standard delivery service usually delivers within 3–4 working days. Standard delivery is sent by myHermes and parcel is tracked and insured for £50. It will require someone to be present to sign for your parcel or you can leave a comment during order placement, where is safe place to leave your parcel. Delivery cost is based on weight of the parcel and starts from £2.99 for up to 1kg. To fulfil delivery timeframes courier can be changed without prior notice.
- Express (next working day if ordered by 4pm)
Next working day delivery service is eligible if you place your order by 4pm. Express delivery is sent by UPS Express, which aims to deliver the parcel next working day after the order is placed. Express delivery is tracked and insured, also will require someone to be present to sign for your parcel or you can leave a comment during order placement, where is safe place to leave your parcel.
All orders over £25 are free of charge and are sent via our Standard delivery service.
Please note that Express deliveries to Channel Islands (incl. Isle of Wight), Northern Ireland, UK Offshore and Scottish Highland destinations cannot be guaranteed to arrive the next day and may take two days.
Price for International Delivery is based on destination country and weight of the goods ordered. You can check the cost of delivery by adding items you want to your cart and selecting your country at the checkout page. You will not be charged until order is completed. Delivery time depends on destination country and may increase during busy periods (e.g. before Christmas). Normally, it takes around 5-7 working days to deliver within Europe and 7-10 working days to the rest of the world.
Please note that we can't ship sprays and liquids anywhere apart from UK. If you have any questions, please contact us before placing an order.
If you want to pay via international bank transfer, please use following details:
Bank Name: Barclays Bank PLC
IBAN: GB06 BARC 2026 4623 5764 42
Bank Address: 1 Churchill Place, London, E14 5HP, United Kingdom
If you have any questions regarding delivery, do not hesitate to contact us by phone or email.